Korean group Girls' Generation's leader Taeyeon was hurt when she was mobbed, knocked down by fans and touched inappropriately at the Jakarta airport in Indonesia on August 18.
Videos showed a throng of fans swarming around Taeyeon as she was being escorted at the airport. The number of security personnel was not enough to ward off fans who were taking videos and photos, and wanting to see her up close.
In a post on Instagram, Taeyeon recalled the harrowing experience she had at the airport, saying that she was in tears.
"There were dangerous situations in Jakarta airport as feets and bodies got tangled in the huge crowd. I actually fell to the floor and was shaking. Tears wouldn't stop," she wrote, according to AllKpop.
She added, "The local security held me up thinking I was in danger but that was also very startling and surprising to me. I was nervous due to the constant body contact from behind and the side. There was no such thing as order and my mind is heavy knowing there are people who've also gotten knocked over and hurt."
Taeyeon also said people touched her body including her butt and breast area.
"Also, it probably wasn't intentional but people kept touching body parts such as the butt and breast area. That felt very startling and I couldn't keep a straight mind," she said.
Despite this, Taeyeon felt sorry for the fans who waited for her.
"So I wasn't able to show a good side at Jakarta where I've come to visit after a long time. I'm so sorry to the fans who've waited for me and please, let's keep order so we don't get hurt. I will think of today as just a happening because I know our fans are the most loving, caring, and understanding. I hope everyone will not get hurt," she said.
SM Entertainment said it will increase the number of security personnel to protect Taeyeon.
