Study says that saying thank you is often a more effective strategy than an apology -- saying sorry -- at restoring consumer satisfaction in the case of service failures
The organisation said its decision followed a sequence of events, which included the IOC's announcement that the global body was conducting "scenario planning" for Tokyo
Isolation measures have been revoked in Hubei, however, the existence of checkpoints, leads to growing scepticism over China's claims that the COVID-19 outbreak is under control
The Chinese research institute that developed the nanomaterial is looking to work with companies to apply the technology in making air purifiers and face masks
Thomas Schaefer was a member of Chancellor Angela Merkel's party, the Christian Democratic Union (CDU), and had been the finance minister of Hesse for nearly 10 years